Expert in customer service. Lawyer and Colombian poliitician.
Gabriel Vallejo is a Colombian politician and lawyer who, during the second term of President Juan Manuel Santos, was designated Minister of Environment and Sustainable Development (2014-2016). In addition, he has held high-level positions in major companies focused on marketing and customer service.
He is a successful high-ranking professional who has worked for several important companies specialized in marketing and customer service. His charges as manager of the client service department at Mundial Seguros, marketing manager at Hoteles Royal, general manager at Canal Capital de Bogotá, CEO at HSM Group Mexico, general manager of the specialty channel at Casa Editorial El Tiempo, and vice-president at MEDIA 24 prove his expertise in the top management area.
All this previous practices and studies, in addition to his passion towards topics related to these areas, have made of Gabriel Vallejo an expert and successful lecturer about organizational strategies, marketing, sales and customer service. During his conferences, Vallejo shares his experience and talks about the tendencies and current concepts there are in the business world, such as current organizational strategies and the implications these might have in the real world; the importance of customer services and the processes to achieve an effective service; and how sales, customer service and marketing are all related in order to accomplish the success of a company. Therefore, Vallejo’s lectures are usually innovative and worth attending.
Gabriel Vallejo is a Colombian lawyer with a variety of studies. He graduated in Law studies from Universidad Externado de Colombia. After Graduate school, Vallejo got a professional degree in Human Resources Management from Universidad de los Ándes and another professional degree in Marketing from Eafit- Cesa de Colombia. He also has an MBA (Master of Business Administration) in Business Management from IE Business School. Moreover, he studied coaching at Ola Coach Spain and took a course in Top management at Ipade Mexico.
Jefe de la Casa de Su Majestad el Rey de España (2002-2011); miembro del Consejo de Estado de España; Director de la OID (2000-2002).
President of the European University Institute, President of the European Parliament (2004-2007)
Director of Global Indicators Group at the World Bank Group.
Vice-President of the World Bank (2006-2008), Spanish Minister of Foreign Affairs (2002-2004)
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