For 25 years, Kenneth (Hap) Klopp, who holds an MBA from Stanford University, was the president of the North Face, a firm that created the standard for innovation and quality in the outdoors, mountaineering, backpacking and skiing industries. The Company, during his tenure, grew from a back room, 14 person operation into an enterprise employing more than 1,000 people. It was involved in manufacturing, licensing, retailing and distribution in 45 countries
In 1988 Klopp sold The North Face and founded HK Consulting , a strategic and brand oriented consulting company in the San Francisco area. He has an affiliated consulting office in Japan and their clients range from start-ups to multi-billion dollar corporations.
In addition to consulting, Mr. Klopp serves on a number of Boards of Directors and along with 2 partners recently purchased the 100 year old rugby company, Canterbury of New Zealand with offices in New Zealand, Australia, Hong Kong, U.S., Canada, UK, South Africa and Japan.
He is the author of 2 books on business philosophy and management and is a periodic lecturer at the Business Schools of Stanford, the University of California and the University of Montana. Hap devotes considerable time to mentoring and advising students from those institutions on their career choices and their subsequent endeavours.
Personally he is an iconoclast, more interested in results than titles and jargon, and believes in tailoring solutions to the individuals involved rather than applying a rote formula. Klopp, who travels over 200,000 miles a year in consulting and lecturing, is a highly sought after international speaker on business, social and employee issues. Among those he has spoken to are members of the Young President’s Organization (Y.P.O), Young Enterpreneur's Organization (Y.E.O.) the sales force of USA Today, the Western Conference of CPA’s, the “Heart of Business Conference” at Carnegie Hall, and The American Apparel Manufacturer’s Association. He presents passionately and persuasively his belief in the potential of employees.
Founder of Zappos and Author of Delivering Happiness
Principal Autonomous Vehicle Security Architect at Cruise Automation
Strategy and customer management specialist. Author of LiderArte. Founder at Itineribus
Director at Cybercrime Research Institute