jan carlzon speaker

Jan Carlzon

Former CEO of SAS Scandinavian Airlines (1981-1993)

Language:

English, Swedish
REQUEST A SPEAKER

Jan Carlzon has for decades been a visionary in business and leadership; he emphasized the importance of the customer-oriented and employee-empowered company before anybody else. Still a popular speaker, an active investor and the author of the most successful Scandinavian management book to date by a CEO, he is still influencing people.

In a recent survey, 1700 managers were asked which leader or public figure had inspired them the most at the beginning of their working lives – Jan Carlzon received 48 per cent of the votes and was uncontested in that category. Even among young managers he was considered an inspiration, despite the fact that he left the public domain more than 20 years ago.

When the management magazine Chef named the hundred most important events in Swedish management history, publication of Carlzon’s book Moments of Truth (1985) topped the list. It has been translated into 22 languages and is required reading in many companies.

Jan Carlzon was CEO of the Scandinavian airline company SAS for more than ten years, famously turning it around. Before that, he was CEO of the tour operator Vingresor and the domestic airline Linjeflyg. Jan Carlzon left SAS in 1993 and founded the investment company Ledstiernan, and he was also one of the founders of the e-commerce company CDON. Carlzon holds honorary doctorate degrees of Law at Pepperdine University in Los Angeles and Pacific Lutheran University in Tacoma.

Related speakers

bruno bobone conferenciante

Bruno Bobone

President of the Portuguese Chamber of Commerce and Industry since 2005. Chairman of the Board of Directors of the Pinto Basto Group

silvia garcia speaker

Silvia Garcia Barnechea

Founder & CEO Feel Logic & Happiest Places to Work

carlos domingo speaker

Carlos Domingo

Founder and Managing Partner at SPiCE VC

Ana María Llopis

Chairwoman at DIA

HIRE THIS SPEAKER








Your data will be processed by THINKING HEADS GROUP, S.L. to manage your contact with us. Our registered office is located in Madrid, C/ Velázquez, 24 - 7th floor, C.P.:28001 and our is NIF B-83220475

Adding your email address, means you have read and accepted the policy of How THINKING HEADS GROUP, S.L. treads your data and you consent the processing of your data.

Send this to a friend