mike-wittenstein-speaker-customer-experience-thinking-heads

Mike Wittenstein

Expert in Customer Experience. Former e-Visionary at IBM

Language:

English, Portuguese
REQUEST A SPEAKER

Topics

Specific topics

CEOFounderOut of the boxcustomer experiencecustomer serviceorganizational development

For two decades, Mike Wittenstein has helped business leaders around the world differentiate their brands by dramatically improving their customer experience. In the process, those clients have gained market dominance, increased their sales, and/or discovered new, unexpected revenue streams.

Today Mike is a sought-after speaker and consultant. He works in the hospitality, retail, technology, healthcare, and entertainment industries, as well as other service categories. He partners with both established and emerging brands. He has helped retailers like Party City, Kinko's, Jim Ellis, Alternative Apparel and SOHO Office elevate their customer experience, while making it a lot more engaging - and even fun - for all involved. And his keen observational skills and plainspoken, approachable style have given clients like Apple, IBM, and iPay Technologies a looking glass view into how their company is perceived by everyday customers. Mike Wittenstein is the founder and managing partner at StoryMiners, one of the world’s first experience consulting agencies.

As an e-Visionary at IBM, Mike launched a consulting practice to help big brands like McDonald's and Best Buy with experience design. He was also co-founder and CEO of Galileo, a technology communications company nationally recognized for innovation and creativity.

His captivating stories teach companies how to move their products and services from commodities to objects of desire. And he regularly wows audiences with his friendly, smart and witty style, as they learn how to turn everyday customers into enthusiastic brand advocates.

Speaking Topics:
-Story As Strategy
-The Best Experiences In The World
-Intelligent Experiences
-The Future of Customer Experience
-How To Apple-ize Your Business
-Anticipation

Related speakers

Rashmi Airan

Rashmi Airan

Ethics and Adversity Management Speaker

dante-disparte-economy-speaker-thinking-heads

Dante Disparte

Founder and CEO at Risk Cooperative & Co-Author

Marcos de Quinto

Marcos de Quinto

Executive Vice President and Chief Marketing Office at The Coca-Cola Company (2015-2017). Expert in marketing and business management.

johnny bowtie speaker

Johnny Cupcakes

Founder of a Retail Brand & A BusinessWeek #1 Entrepreneur Under 25

Yuda

Yuda Saydun

President of CyVent and Cybersecurity Expert

paula-zuccotti-speaker-creativity-arts-thinking-heads

Paula Zuccotti

Ethnographer, trendsetter

eugenio-palomero-estrategia-gestion-speaker-thinking-heads

Eugenio Palomero de Paramo

Strategy and customer management specialist. Author of LiderArte. Founder at Itineribus

Duncan Wardle

Vice President Innovation and Creativity Walt Disney Company (2011-2017)

HIRE THIS SPEAKER








Your data will be processed by THINKING HEADS GROUP, S.L. to manage your contact with us. Our registered office is located in Madrid, C/ Velázquez, 24 - 7th floor, C.P.:28001 and our is NIF B-83220475

Adding your email address, means you have read and accepted the policy of How THINKING HEADS GROUP, S.L. treads your data and you consent the processing of your data.

Send this to a friend